Feeling cranky about supermarkets? Here is your opportunity to get it off your chest.
Australian consumers are asked to share information about how they shop and what they experience through an online survey published as part of the Australian Competition and Consumer Commission’s supermarkets inquiry.
The ACCC has also today published an issues paper outlining the topics the supermarkets inquiry will explore, and is calling for submissions from farmers, wholesalers, retailers, and other interested parties.
The ACCC invites consumers to complete the online survey to improve its understanding of where and how Australians buy groceries, and how price changes, loyalty programs and other factors influence how they shop.
Consumers are also invited to include information about any grocery shopping experiences they believed were confusing or misleading, such as “was/now” pricing or so-called “shrinkflation”, when a product is sold at a smaller size or volume for the same or a higher price.
Consumers can complete the online survey at Supermarkets inquiry consumer survey until 2 April 2024.
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