Centrelink is hopeless. They need a lot more training in their jobs. Everything we have ever applied for has been rejected first then on appeal excepted. Is this a reflection on the quality of the people doing the employing or the people being employed. When we have appealed we are almost always told the people who did the rejection did it wrong. Just for the record the online forms you have to fill out never fit our situation. Centrelink need to get their act together there too.