As the festive season approaches, shopping centres across Australia become bustling hubs of activity. With the spirit of giving in the air, Australians are expected to spend a staggering $70 billion on gifts and food, according to the Australian Retailers Association.
The rush to find the perfect present and prepare for holiday feasts can turn shopping centres into a frenzy of stressed-out shoppers and crowded aisles. However, with a bit of etiquette and consideration for others, we can all contribute to a more pleasant shopping experience for everyone.
To help you maintain your composure and spread goodwill during your shopping trips, we’ve compiled a list of 10 secret etiquette rules, inspired by the Australian School of Etiquette director Zarife Harvey, that everyone must know.
- Strategic bag handling: Before you consider dropping off just one or two bags at your car, think of the others circling the parking lot in search of a spot. Unless you’re weighed down by your purchases, try to consolidate your trips to the car to avoid adding to the parking mayhem.
- Pram navigation: Prams can be cumbersome, but they don’t have to block others. If you’re pushing a pram, keep it to the left to allow others to easily pass by without obstruction.
- Trolley etiquette: Trolleys should always be kept to the side, and after use, return them to their designated bays. It’s a small effort that can prevent accidents, such as trolleys rolling into cars, and makes the shopping experience more convenient for everyone.
- Efficient transactions: Save time at the checkout by having your payment method ready. This small act can significantly speed up the process for everyone.
- Walking etiquette: Remember to keep to the left and walk single file when in groups. If you need to stop for a chat, step aside to let others pass. This also applies to escalators—stand to the side if you’re not walking up.
- Common courtesy: Simple acts of kindness, like holding the door open or offering a sincere apology if you accidentally bump into someone, can make a world of difference in a crowded shopping centre.
- Respectful change room use: Treat change rooms with respect. Hang up clothes you’ve tried on and leave the space tidy for the next person.
- Manners matter: Always use ‘please’ and ‘thank you’ during your shopping exchanges. A friendly inquiry about a retail worker’s day can also brighten their busy shift.
- Respect operating hours: Plan your shopping trips and respect the opening and closing times of stores. Retail workers deserve to finish on time, especially during the hectic holiday season.
- Season’s greetings: Don’t hesitate to offer a cheerful ‘Merry Christmas’ or ‘Happy New Year’ at the end of your transaction. It’s a lovely way to spread festive cheer.
We’d love to hear from you! How do you stay calm and relaxed amid the holiday shopping chaos? Share your best tips, stories, and advice in the comments below, and let’s make this holiday season a stress-free one for everyone!
Also read: How to do Christmas on the cheap
