For those tired of being stuck in cattle class, we reveal the dos and don’ts to achieve an upgrade on your flight.
Pay for the privilege… sort of
Buying a discounted economy ticket reduces your chances of getting an upgrade. It’s definitely a gamble, but those who have paid the full ticket price are more likely to get a bonus upgrade than those who have already received a good deal.
Look smart
Over the past ten years airport chic has devolved from the Sunday best to crowds clothed in tracksuits, pyjamas and singlets. Those travelling business class are likely to be dressed smart casual or in business attire, so looking the part will give you a better chance of being seated with the fortunate few.
Be a loyal customer
With so much competition between airlines these days, rewarding loyal customers with upgrades has become more common. Pick an airline, join its frequent flyer program, and try to always fly with the same company. You may also find that the frequent flyer points you acquire add up to a free holiday down the track.
Timing is key
Flight upgrades are difficult to come by, but one of the best ways to get yourself bumped up is to travel on an overbooked flight. You want to fly at a time when few business passengers will be travelling, for example on a public holiday, but also at a time when you know many families will be travelling economy class. It is now common practice for airlines to overbook flights, so if you happen to be a full-fee paying, smartly dressed frequent flyer seated in economy class, chances are you’ll be the one bumped into business class to make room in economy.
Check in at the counter
Talking to a human being gives you a much better chance of getting an upgrade than if you are using the self-check-in machines. Don’t go overboard, but if you are polite and quietly mention that, if the airline is in need, you would be available to take a flight upgrade, you stand a better chance than if you didn’t say anything at all. Just don’t be pushy or demanding. Manners will get you everywhere.
Score the broken seat
If your seat doesn’t go back, your television doesn’t work or you end up sitting next to a screaming baby, it’s alright to ask to change seats. Again, be polite, and you might just find that it’s your ticket out of economy.
Use your manners
Airline staff spend all day dealing with rude, angry, overtired customers. When you’ve been copping it from both sides, a patient passenger with good manners can be a godsend. As the airline staff are the ones who decide who gets the upgrade, it’s good to have these people on your side. And remember, good manners cost you nothing.
